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Notes from building agents and automation
Practical lessons from putting AI agents, robots and Power Platform into production. Written for the people who own the process, not just the people who build it.
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Approval gates: how to let AI agents near real work
Where to put a human in the loop, what a good approval step shows, and how to widen an agent’s autonomy as it earns trust.
6 min read -
Let the agent call the robot: Copilot Studio and desktop flows
Why I put the Copilot Studio agent in charge and expose Power Automate Desktop flows to it as tools, rather than the other way round.
4 min read
Tell me about the process that’s eating your team’s time.
The first call is free and takes 30 minutes. You’ll leave knowing whether it’s worth automating and roughly what it would take.